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The Minded Business

AI Minded · by The Minded Business

Answering the phone is only the beginning.

AI Minded is an intelligent front desk built around how your business operates. Conversation is the interface. The outcome is the point.

Live demonstration

Don't just read about AI Minded. Talk to it.

This is the actual customer experience. Pick a business and talk to Maya exactly like you would talk to a real business.

  • Home services

    Summit Heating & Air

    Experience an AI front desk configured around service calls, scheduling, customer intent, rental-property workflows, urgent situations, and human escalation.

    Try asking

    • “My AC stopped cooling this morning.”
    • “I'm calling about one of my rental properties.”
    • “I work until 4. Do you have anything after that?”
    • “I already have an appointment but need to change it.”

    Fictional business · Interactive demonstration

  • Beauty & wellness

    VÉRA Salon & Spa

    Experience an AI front desk configured around services, providers, appointment preferences, multi-service requests, scheduling, changes of mind, and front-desk escalation.

    Try asking

    • “Do you have anything Saturday for a silk press?”
    • “Can Jasmine do my knotless braids?”
    • “Actually, can I get my nails done while I'm there too?”
    • “I don't care who does it. Who can get me in first?”

    Fictional business · Interactive demonstration

Try to break it.

  1. 01Interrupt her.
  2. 02Change your mind.
  3. 03Give information out of order.
  4. 04Add an important detail halfway through the call.
  5. 05Ask an unexpected question.
  6. 06Ask for a human.

The point: this isn't a prerecorded phone tree. It's a conversation that follows you.

Same technology, different business logic. See how each demo is configured around the business it answers for.

Explore the demos

Beyond talking

Generic AI knows how to talk.

AI Minded is built to understand how your business operates — your services, your customers, your rules, and the moments where a person should take over.

  • Natural conversation

    Callers speak normally. No “press 1,” no rigid script.

  • Caller intent

    Works out what the caller actually needs — even when they don't say it neatly.

  • Keeps up with changes

    Remembers what was said earlier in the call and adapts when the caller changes direction.

  • Scheduling

    Moves callers toward a booked or requested visit, following your scheduling rules.

  • Routing

    Sends each conversation where it belongs — the right person, team, or next step.

  • After-hours coverage

    Your team can be busy — or home. Your business can still be available.

How it works

Different caller. Different need. Different workflow.

Pick a caller, then step through what happens.

Choose a caller

Caller says

“I'm calling about a unit I manage. The tenant says there's no heat.”

Applies your rules

Applies the rules you define for rentals — like who authorizes work and who gets contacted.

Illustrative. Real behavior depends on how each business configures its workflows.

Human + AI

Human when it matters. Automated when it doesn't need to be.

Not a replacement for your front desk — an extension of it. Your people handle what needs a person. The system handles what doesn't.

AI Minded handles

  • Answering common questions
  • Collecting caller details
  • Scheduling requests within your rules
  • After-hours and overflow calls
  • Routing to the right place

Your team handles

  • Complex or unusual situations
  • Sensitive conversations
  • Decisions that need judgment
  • Anything your business says needs a person
  • Callers who ask for someone

Configurable behavior

Your business decides the rules.

Every AI Minded system is configured around the specific business it answers for. Nothing generic gets decided for you.

About scheduling

Production systems can be configured around your scheduling workflow and compatible scheduling or calendar systems during implementation. We confirm what works with your tools before promising anything.

The public Maya demos aren't connected to real calendars. Nothing booked with Summit Heating & Air or VÉRA Salon & Spa is real.

Hours
What happens during business hours, after hours, and on holidays.
Urgency
What counts as urgent for your business — and what to do about it.
Callers
Different paths for new customers, existing customers, vendors, or property managers.
Information
Exactly what to collect before a call is complete.
Scheduling
Which requests can be scheduled, and how.
Handoff
When, and to whom, a conversation should go to a person.

Your free personalized demo

Now imagine that built around your business.

  • Your customers.
  • Your rules.
  • Your scheduling.
  • Your routing.
  • Your workflows.
  • Your team.

A free, personalized demonstration — not a production deployment or trial. No obligation.

  1. 01Tell us how your business works.
  2. 02We map the important customer workflows.
  3. 03We configure a personalized demonstration.
  4. 04You call it and test it yourself.
  5. 05We refine it.
  6. 06You decide whether it makes sense for your business.

AI Minded pricing

Plans built around your business.

  • Core

    Starting at

    $299/month

    For smaller businesses that want AI Minded handling routine inbound customer communication and front-desk workflows.

    • AI phone answering
    • Business-specific knowledge
    • Lead and customer information capture
    • Business-hours and after-hours behavior
    • Basic call routing
    • Custom voice and conversational behavior
    • Business-specific configuration
  • More room to grow

    Growth

    Starting at

    $499/month

    For businesses that need more advanced workflows, scheduling, routing, and customization.

    • Everything in Core
    • Advanced call workflows
    • Appointment and scheduling capabilities
    • Conditional routing
    • Multiple caller scenarios
    • More advanced business logic
    • Deeper customization
    • Priority support
  • Custom

    Custom pricing

    For organizations with complex requirements.

    • Multiple locations
    • Advanced integrations
    • Specialized workflows
    • Higher usage requirements
    • Complex routing
    • Custom implementation requirements

Every business works differently.
So does every AI Minded system.

Pricing depends on factors such as call volume, workflow complexity, integrations, configuration, and support requirements. We'll recommend the appropriate setup after learning how your business operates.

Implementation fees may apply depending on configuration requirements.

Straight answers

Questions

Is Maya a real person?

No. Maya is the AI voice agent in our AI Minded demos, answering for two fictional demonstration businesses: Summit Heating & Air and VÉRA Salon & Spa. AI Minded systems are designed to be helpful and natural — not to pretend to be human.

Does AI Minded replace my receptionist or front desk team?

No. It's built to extend your front desk: handling routine conversations and after-hours coverage, and bringing your people in for the situations that need them — based on rules you define.

What happens when a caller needs something the AI can't handle?

You decide. Depending on your configuration, calls can be transferred, flagged for a callback, or routed to the right person along with the context gathered so far.

Can it book appointments into my calendar?

Production AI Minded systems can be configured around your scheduling workflow and compatible scheduling or calendar systems as part of implementation. We'll confirm what's possible with your specific tools before anything is promised. The public Maya demo is not connected to any real calendar.

What is the free demo, exactly?

A free personalized demonstration: we configure a demo around how your business works so you can call it and test it yourself. It's not a free production deployment or trial — it's a way to decide whether AI Minded makes sense for you.

Is there a setup fee?

A one-time implementation fee may apply, depending on the workflows, integrations, routing, and scheduling your business needs. We'll quote it clearly before you commit.